How we work
Clear scope. Hands-on work. A result you can maintain.
Start where you are
A defined project
You know what you want built or automated. We confirm scope and get started.
A training need
Your team has tools but needs practical skills. We design sessions around their work.
An existing system
Something's built but underperforming. We review it and propose fixes.
An uncertain problem
You know something's slow or painful. We help name it and decide whether AI is the right answer.
No one is required to buy an assessment first.
The four steps
- 1
Understand the need
A conversation about what's happening today, what you'd like to change, and what you've already tried.
- 2
Agree on scope and success measures
A written scope covering deliverables, responsibilities, fees, timing, and how we'll know it worked.
- 3
Build, test, or train
We do the work with your team involved, test against real examples, and adjust based on what we learn.
- 4
Hand over and support as agreed
Handover documentation, training, ownership arrangements, and any ongoing support are defined in the proposal.
How pricing works
Projects are scoped around your goals, existing systems, and the work required. Before work begins, we agree on deliverables, responsibilities, fees, and any ongoing software or support costs.
Scope depends on the integrations involved, how complex the workflow is, how ready your data is, how much training is needed, and whether you want ongoing support.
The written proposal sets out fees, dependencies, project responsibilities, required integration access, ownership arrangements, handover, and support scope before work begins. Third-party licensing, hosting, model usage, and ongoing support costs are identified where relevant.
The free 30-minute conversation is your starting point. When a problem needs deeper discovery before it can be scoped responsibly, that discovery can be a separately scoped paid engagement. It's optional.
Principles
Business need first
We start from what's costing you time or money, not from a technology looking for a use.
Lightest tool that works
If a spreadsheet formula or simple automation solves it, we'll say so.
People stay in control
Where mistakes matter, a person reviews and approves.
Costs on the table
Implementation and ongoing costs — licenses, model usage, support — are discussed before you commit.
You can run it
Handover, documentation, training, and ownership arrangements are defined in the proposal.
Let's talk about what you want to improve.
The free workflow review is your starting point. Bring a project, a process, or a question about where to start.
What happens on the first call?
We’ll discuss what you want to improve, the tools you use, and the constraints you’re working within. You’ll leave with 2 to 3 automation ideas, whether or not we work together.
Start with a defined project or an uncertain problem. You’ll leave with 2 to 3 automation ideas, whether or not we work together.
30 minutes. You'll leave with 2 to 3 automation ideas, whether or not we work together.