Freight & Logistics
Know about late shipments before your customers call.
Shipment tracking & customer exception agent
Reduce manual tracking work and improve shipment visibility.
Explore solutionSolution Example · Supply Chain & Distribution
Catch freight billing errors without auditing every line by hand.
Freight invoice & document reconciliation agent
Teams compare invoices against BOLs and rate sheets one line at a time. An agent extracts invoice charges, matches them to shipment records, applies approved validation rules, and flags discrepancies for investigation.
Discuss this solution
The business challenge
Teams compare carrier invoices against bills of lading, shipment information, and negotiated rates to identify billing errors.
- Accessorial charges that don't match the shipment
- Rate sheets stored in spreadsheets
- Overcharges paid because review takes too long
- Disputes assembled manually
How the AI agent works
An agent extracts invoice charges, matches them to shipment records, applies approved validation rules, and flags discrepancies for investigation.
- 01
Invoice received
Carrier invoices arrive by email or portal.
- 02
Charges extracted
Line items and accessorials are read and structured.
- 03
Matched and rated
Charges are matched to BOLs and checked against negotiated rates.
- 04
Analyst investigates
An analyst reviews flagged discrepancies and approves disputes.
Human approval
- 05
Approved or disputed
Clean invoices go to accounting; disputes are drafted for sending.
What AgentSpring delivers
- Invoice document extraction
- Shipment record matching
- Rate validation
- Billing exception queue
- Draft dispute documentation
- Accounting integration
Potential business impact
Accelerate invoice review and improve identification of billing discrepancies.
50–65% faster review of eligible invoices
Illustrative pilot target. Actual results depend on your workflow and will be established during discovery.
How we would measure it
During discovery we'd record your current baseline for each measure, then track it through the pilot.
- Invoices reviewed per hour
- Discrepancies identified
- Dispute preparation time
Systems & integrations
Typical categories of systems this kind of agent connects to. Which specific products can be connected is confirmed during discovery, based on what you use and what access it allows.
- Accounting software
- TMS
- Rate spreadsheets
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Could this work for your business?
Tell us about your current workflow. We'll help identify where an AI agent could reduce manual work and what it would take to build a solution.